Winning Bet Privacy Policy – Your Data Is Completely Safe with Us

The Winning Bet Privacy Policy explains how we handle your information. It applies to the Winning Bet website, mobile app, and all related services.

By using the Winning Bet platform, you agree to this Privacy Policy. We want that to be an informed choice — which is why this policy is written in plain, accessible language.

This Privacy Policy is reviewed and updated regularly. Users will be notified of any significant changes via email or in-app notification. It is good practice to revisit this page from time to time.

Winning Bet only collects information necessary to provide its services. We do not request unnecessary or excessive data. The types of information we collect are explained in detail below.

• Full Name (as provided at registration)
• Mobile number (for OTP verification)
• Email address (for account communications)
• Date of birth (for age verification)
• Residential Address (during KYC process)

• National ID (NID) number and copy
• Passport (where applicable)
• Proof of Address (utility bill, etc.)

• Mobile banking number (bKash, Nagad, Rocket)
• Transaction history and amounts
• Bank account details (where applicable)

• IP address & device information
• Browser Type & Version
• Login timestamps and activity logs
• Cookies & Session Data

Winning Bet collects information through several methods. We are committed to being fully transparent about each of them.

• Directly Provided Information: Information you provide directly during registration, login, form submissions, and support chats.
• Automatically Collected Information: While using the Winning Bet platform, cookies and analytics systems automatically collect technical information.
• From payment providers: Transaction confirmation data is received from payment partners such as bKash and Nagad.
• From verification services: Data may be received from third-party identity verification services as part of the KYC process.

Winning Bet uses your data solely for specified purposes. Every use has a legitimate basis, and we never go beyond those boundaries.

• Account management: For registration, login, password reset, and account security.
• Service Delivery: To ensure the proper operation of betting, casino games, and payment services.
• Identity Verification: For age verification, KYC, and anti-money laundering compliance.
• Customer support: To address your questions and resolve any complaints.
• Security: To detect fraud, multiple accounts, and suspicious activity.
• Legal Obligations: For reporting to tax authorities and regulatory bodies.
• Service improvement: To analyse and improve platform performance (using anonymised data).
• Marketing (subject to consent): With your consent, to send you special offers and promotional updates.

Winning Bet never sells your data. However, in certain circumstances, limited information may need to be shared with trusted partners.

• Payment Providers: Necessary information is shared with payment providers such as bKash, Nagad, and Rocket to process transactions.
• Identity Verification Services: With approved verification agencies as part of the KYC process.
• Law Enforcement Agencies: When required by authorities through a court order or valid legal process.
• Security Auditors: Limited and anonymized data used for platform security testing.

• Ad networks or marketing companies
• Data Brokers or Information Resellers
• Competing Betting Platforms
• Any party that may cause you harm

All third-party partners are contractually bound to comply with Winning Bet's privacy standards and may only use the data they receive for the specified purpose.

Winning Bet uses cookies to enhance your experience on the platform. Cookies are small text files stored in your browser.

Cookies can be managed through your browser settings. However, disabling essential cookies may affect the proper functioning of the Winning Bet platform.

Winning Bet does not retain data longer than necessary. Each category of data has a defined retention period.

• Account Information: For as long as your account remains active, and for up to 5 years after closure.
• Financial Transaction Records: Minimum 5 years, as required by law.
• KYC documents: Up to 7 years after account closure.
• Customer support chat logs: 2 years.
• Technical Logs: 6 months.
• Marketing Information: Immediate deletion upon withdrawal of consent.

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

Every registered user at Winning Bet has specific rights regarding their personal data. We respect these rights and act promptly upon any request.

To exercise these rights support@winningbet.bet Email us at the address below. Winning Bet will respond within 30 working days.

Winning Bet places child protection as its highest priority. Our services are strictly for users aged 18 and above.

• Winning Bet never knowingly collects information from anyone under the age of 18.
• Age is verified at registration, and anyone under 18 is not permitted to create an account.
• If you believe your child has created an account, please notify us immediately.
• If any account is found to belong to a minor, it will be immediately closed and all associated data permanently deleted.

For any privacy-related questions or requests, use the contact details below. Winning Bet's dedicated data protection team will handle your request promptly.

This Privacy Policy was last updated: January 2026. Any changes will be updated on this page.